Free Tax Assistance Sites

Free Tax Assistance Sites

Last updated - 2/9/12 @ 2 PM

This year the IRS will begin accepting e-filed tax returns on Tuesday, Jan 17.  The deadline to file 2011 taxes is Tuesday, April 17.

Information about tax sites is generally available on this site and through calling 2-1-1 by mid-January of each tax year.

Please see "Eligibility" at the end of the list for details about eligibility for free tax assistance/filing, and for information on the impact of recent legislation on refunds.  Many of the walk-in sites are quite busy and fill up quickly.  You may wish to arrive early.  All VITA sites do electronic filing onsite.

2012 VITA & AARP  SITES

SHELBY COUNTY, TENNESSEE

38016

WKNO Studio (AARP)
7151 Cherry Farms Rd
Cordova, TN
Feb 1 - April 11
WED 10 AM - 1:30 PM
WALK-IN

38017

Lucius E. and Elsie C. Burch, Jr. Library (AARP)
501 Poplar View Pkwy
Collierville, TN
Feb 7 - April 17
TUE 10 AM - 1:30 PM
WALK-IN

38018

CORDOVA BRANCH LIBRARY (AARP)
8457 Trinity Road
Cordova, TN
Feb 2 - April 12
THUR 10 AM - 1:30 PM
WALK-IN

CORDOVA BRANCH LIBRARY (MOBILE VITA)
8457 Trinity Rd
Cordova, TN
MON Feb 27  11 AM - 3 PM
TUE Feb 28     2 - 6 PM
BY APPOINTMENT ONLY; CALL 754-8443

38053

MILLINGTON PUBLIC LIBRARY (AARP)
4858 Navy Rd
Millington, TN
Feb 3 - April 13
FRI 10 AM - 1:30 PM (except April 6)
WALK-IN

38054

NAVAL LEGAL SERVICE (VITA)
** Military ONLY **
5722 Integrity Drive, Bldg 794
Millington, TN
Feb 1 - April 18
MON - THU 8 -11 AM & 1 - 3 PM
FRI 8 - 11 AM
Closed on federal holidays
BY APPOINTMENT ONLY; CALL 874-7379

38103

COSSITT BRANCH LIBRARY (MOBILE VITA)
33 S Front St
Memphis, TN
THUR Mar 1  11 AM - 3 PM
FRI Mar 2, 9, 16, 23, 30 and April 13  11 AM - 3 PM
BY APPOINTMENT ONLY: CALL 415-2766.

INTERNAL REVENUE SERVICE
22 N Front St, Suite 400
Memphis, TN 
MON - FRI 8:30 AM - 4:30 PM
Tax assistance provided by IRS staff on walk-in basis.  For telephone assistance, call IRS national toll-free assistance line 1-800-829-1040.  Taxpayers with disabilities, or with complex tax issues, can make an appointment at the Memphis IRS office; leave a message at 901-544-3243.

38104

MEMPHIS CATHOLIC HIGH SCHOOL (VITA)
61 N McLean
Memphis, TN
Jan 28 - Feb 18
SAT 8:30 AM - 12 PM
WALK-IN

38106

GASTON PARK BRANCH LIBRARY (MOBILE VITA)
1040 S Third St
Memphis, TN
SAT Feb 18   11 AM - 4 PM
BY APPOINTMENT ONLY; CALL 415-2769

38107

NORTH BRANCH LIBRARY (MOBILE VITA)
1192 Vollintine
Memphis, TN
TUES Feb 7   12 - 5 PM
WED Feb 8    12 - 5 PM
BY APPOINTMENT ONLY; CALL 415-2775

OASIS OF HOPE - BICKFORD COMMUNITY CENTER (VITA)
233 Henry St
Memphis, TN
Jan 24 - April 10
TUE 5:30 - 7 PM
SAT 10 AM - 1 PM
WALK-IN

38108

HOLLYWOOD BRANCH LIBRARY (MOBILE VITA)
WED Feb 15   1 - 4 PM
THU Feb 16    12 - 5 PM
SAT Mar 17    11 AM - 4 PM
BY APPOINTMENT ONLY; CALL 415-2772 

38109

LEVI BRANCH LIBRARY (MOBILE VITA)
3676 Hwy 61 S
Memphis, TN
THU Feb 9   12 - 4 PM
SAT Feb 11 11 AM - 4 PM
BY APPOINTMENT ONLY; CALL 789-3141 

SOUTH BRANCH LIBRARY (VITA)
1929 S Third St
Memphis, TN
Feb 11 - April 14
SAT 10 AM - 1 PM
WALK-IN

38111

BENJAMIN L. HOOKS CENTRAL LIBRARY (AARP)
3rd floor, Business & Science Department
3030 Poplar Avenue
Memphis, TN
Feb 1 - April 17
MON - SAT 10 AM - 1:30 PM*
*This is a very busy site, and slots are frequently filled by shortly after 10 AM.
Super Saturday, April 14
Meeting Rooms A, B & C
10 AM - 4:30 PM
WALK-IN

BINGHAMPTON DEVELOPMENT CORPORATION (VITA)
3000 Walnut Grove Rd
Memphis, TN
Jan 19 - Feb 14
MON & WED 3-6 PM
Feb 16 - Mar 16
MON & WED 4-6 PM
WALK-IN

CHEROKEE BRANCH LIBRARY (MOBILE VITA)
3300 Sharp
Memphis, TN
MON Mar 12   11 AM - 4 PM
TUE Mar 13      1 - 4 PM
BY APPOINTMENT ONLY: CALL 415-2762

THE NEW OLIVET BAPTIST CHURCH (VITA)
3084 Southern Ave
Memphis, TN
Feb 15 - April 12
TUE 6-8 PM
SAT 10 AM-12:30 PM
WALK-IN

38114

ORANGE MOUND CIVIC ORGANIZATION (VITA)
2471 Park Ave
Memphis, TN
Jan 27 - April 13
FRI 3-7PM
SAT 10 AM - 4 PM
BY APPOINTMENT ONLY: CALL 412-0477

38115

HICKORY RIDGE MALL (VITA)
6075 Winchester Rd
(Located on the southwest side of the mall)
Memphis, TN 
Jan 17 - April 18
MON, WED & THU 10 AM-7 PM
TUE & FRI 10 AM - 2 PM
SAT 10 AM - 4 PM 
WALK-IN

38116

CUMMINGS ST BAPTIST CHURCH (VITA)
781 East Raines St
Memphis, TN
Jan 14 - April 14
SAT 10 AM- 4 PM
WALK-IN

SOUTHLAND MALL/DHS SUPER SITE (VITA)
1300 Southland Mall
Memphis, TN
Jan 17 - April 20
MON 4-8 PM
TUE 10 AM - 2 PM & 4-8 PM
THU 10 AM - 2 PM
FRI 2-8 PM
SAT 10 AM-6 PM
WALK-IN

38117

POPLAR-WHITE STATION BRANCH LIBRARY (MOBILE VITA)
5094 Poplar Ave
Memphis, TN
MON Feb 13   2 - 6 PM
TUE Feb 14     12 - 4 PM
BY APPOINTMENT ONLY; CALL 415-2777

38118

PARKWAY VILLAGE BRANCH LIBRARY (MOBILE VITA)
4655 Knight Arnold
Memphis, TN
TUE Feb 21   12-5 PM
WED Feb 22  12-5 PM
TUE April 3    1 - 5 PM
BY APPOINTMENT ONLY; CALL 415-2776

38122

DHS/JACKSON (VITA)
3230 Jackson Ave
Memphis, TN 
Jan 18 - April 17
MON & TUE 10:30 AM-6:30 PM
WED 9 AM-3 PM
THUR 10:30 AM - 6:30 PM
SAT Feb 11, Mar 10 & April 14 8 AM-4 PM
WALK-IN

HIGHLAND HEIGHTS CHURCH OF CHRIST (VITA)
3587 Macon Rd
Memphis, TN
Jan 28 - April 14
SAT 10 AM-2 PM
WALK-IN

38125

EAST SHELBY BRANCH LIBRARY (MOBILE VITA)
7200 E Shelby Dr
Memphis, TN
WED Feb 29   11 AM - 3 PM
WED Mar 7     12 - 4 PM
BY APPOINTMENT ONLY; CALL 415-2767

38127

BETHEL CHURCH OF GOD IN CHRIST (VITA)
2216 Clifton Ave
Memphis, TN
Feb 4 - April 14
SAT 10 AM-2 PM
WALK-IN

FRAYSER BRANCH LIBRARY (MOBILE VITA)
WED Mar 14   11 AM - 4 PM
THU  Mar 15    1 - 5 PM
BY APPOINTMENT ONLY; CALL 415-2768

38128

RALEIGH BRANCH LIBRARY (MOBILE VITA)
3157 Powers
Memphis, TN
FRI Feb 10 & 17   12 - 4 PM
BY APPOINTMENT ONLY; CALL 415-2778

38134

BARTLETT BRANCH LIBRARY (AARP)
5884 Stage Rd  
Bartlett, TN
Feb 6 - April 17
MON & TUE 10 AM - 1:30 PM
WALK-IN

OTHER COUNTIES - TENNESSE

FAYETTE

WORKFORCE INVESTMENT NETWORK (VITA)
116 West Market St
Somerville, TN 38068
Feb 2 - April 14
THU 4-7PM
SAT 9 AM-1 PM
WALK-IN

TIPTON

TIPTON COUNTY PUBLIC LIBRARY (MOBILE VITA)
300 W Church Avenue
Covington, TN 38019
MON, March 26
TUE, March 27
WED, April 4
11:00 am until all slots filled
WALK-IN

OTHER COUNTIES - ARKANSAS

CRITTENDEN CO

DELTA ARTS (VITA)
1800 Missouri St, Suite 14-C
(Located at the back of Holiday Plaza Mall between the bowling alley and the dry cleaners)
West Memphis, AR 72301
Jan 13 - April 14
WED 5-8 PM (EXCEPT Feb 15, Mar 21)
FRI 3-7PM
WALK-IN

OTHER COUNTIES - MISSISSIPPI

DESOTO COUNTY

BANCORPSOUTH SPORTS CENTER (VITA)
3335 Pine Tar Alley
(Located inside Snowden Grove Park, near Getwell/Goodman)
Southaven, MS 38672
Jan 26 - April 12
THU 3 - 6 PM
SAT Mar 3 & April 7  11 AM - 2 PM

BROWN BAPTIST CHURCH (VITA)
980 Stateline Rd East
Southaven, MS 38671
Jan 25 - April 4
WED 10 AM-8 PM
SAT 9 AM-5 PM
WALK-IN

M.R. DYE PUBLIC LIBRARY (VITA)
2825 Goodman Rd
Horn Lake, MS 38637
Jan 17 - April 17
TUE 6-8:30 PM
SAT 12:30-4:30 PM
WALK-IN

TATE COUNTY

WOODMEN OF THE WORLD (VITA)
137 Halls Mills Levee Rd (off Hwy 4 East)
Senatobia, MS 38668
Jan 26 - April 17
MON & THU 2-7 PM
WALK-IN

TUNICA COUNTY

R.C. IRWIN PUBLIC LIBRARY (VITA)
1285 Kenny Hills Dr
Tunica, MS 38676
Jan 20-April 14
FRI 10 AM - 2 PM
SAT 2-5 PM
WALK-IN

TUNICA WIN JOB CENTER (VITA)
1054 S Fitzgeralds Blvd
Robinsonville, MS 38664
Jan 19 - April 12
MON & TUE 4 - 7 PM
SAT 9 AM - 1 PM
WALK-IN
Closed holidays; CAll 662-363-2764 for schedule.

TAX FORMS:

Some 2012 tax forms will l be available at Memphis Public Library & Information Center locations by early January; call the location to check.  Also, copies of many tax forms can be made from the IRS Reproducible Notebook available at all Memphis locations, once those are sent by the IRS.  Many tax forms can also be found on the IRS website at www.irs.gov or through calling the IRS at 1-800-829-3676.

There are numerous free options available to obtain tax products, tax preparation and assistance in filing tax returns.  These include the free tax preparation and filing services provided through VITA and AARP listed below, and information from the IRS on free tax software, online forms and free e-filing: http://www.irs.gov/efile/article/0,,id=118986,00.html

Eligibility:

VITA volunteers provide free federal income tax preparation/filing assistance for individuals and families, generally with household income of $50,000 or less.   VITA volunteers do not prepare Rental Income, Farm Income, Military Income (unless a military site), Complicated or Advanced Schedule D, Profit or Loss from a Business (Schedule C), Unreimbursed Employee Business Expenses, Adoption Credits, Sale of Property, such as home or stocks, Foreign Earned Income or Moving Expenses.

Many VITA sites do not do prior year tax returns.  If done, they are only done in March.  Ask the VITA Site Coordinator if your VITA site will do prior year tax returns in March.

Mobile VITA Sites have VITA tax assistance ONLY on the dates and times shown.  Members of the public should make appointments either in person or by phone for these locations.  Each appointment will be for 30 minutes.  There will be two VITA tax preparers each day.  They will e-file returns each day.

AARP volunteers provide free federal income tax preparation/filing assistance to all but give preference to seniors age 60 and above.

Items to bring to the VITA/AARP site to have your tax return prepared

• Proof of identification
• Social Security Cards for you, your spouse and dependents and/or a Social Security Number verification letter issued by the Social Security Administration
• Individual Taxpayer Identification Number (ITIN) assignment letter for you, your spouse and dependents
• Proof of foreign status, if applying for an ITIN
• Birth dates for you, your spouse and dependents on the tax return
• Wage and earning statement(s) Form W-2, W-2G, 1099-R, from all employers
• Interest and dividend statements from banks (Forms 1099)
• A copy of last year’s federal and state returns if available
• Bank routing numbers and account numbers for Direct Deposit
• Total paid for daycare provider and the daycare provider's tax identifying number (the provider's Social Security Number or the provider's business Employer Identification Number)
• To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms.

For information on the status of tax refunds:

Taxpayers can generally get information about the status of refunds 72 hours after IRS acknowledges receipt of an e-filed return, or three to four weeks after mailing a paper return.

Call the Refund Hotline at 800–829–1954, or go to www.irs.gov and click on "Check on Your Refund" under "Online Services".

Taxpayers will need to provide the following information from the tax return:

• Social Security Number (or Individual Taxpayer Identification Number)
• Filing Status
• Exact whole dollar amount of the expected refund

Federal legislation passed in December 2010 means that 1) tax refunds will not be counted as income in computing eligibility for federally-funded programs (such as AFDC, food stamps, etc.) and 2) tax refunds which are put into savings will not be counted in the ongoing eligibility tests for such programs for a full 12 months.  These new rules are effective for 2010 through 2012 and are included in PL 111-312, Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010, Sec. 728.

For more information and to locate the nearest VITA site, go to
http://www.irs.gov/individuals/article/0,,id=107626,00.html or call 1-800-829-1040.

For more information and to locate the nearest AARP site, go to
https://locator.aarp.org/vmis/sites/tax_aide_locator.jsp or call 1-888-AARPNOW (1-888-227-7669).

Many tax forms are available at all Memphis Public Library & Information Center locations.  Many tax forms can also be found on the IRS website at www.irs.gov or through calling the IRS at 1-800-829-3676.

If preparing your own taxes using paper forms:

* MS and TN residents who are enclosing tax payment by check or money order to the IRS should sent completed tax packet to

For 1040, 1040 A and 1040 EZ forms:
Internal Revenue Service, PO Box 1214, Charlotte, NC  28201-1214

* MS and TN residents who are not enclosing payment should send completed tax packet to the following address:

For 1040 forms:
Dept. of the Treasury, Internal Revenue Service, Austin, TX 73301-0002
For 1040 A forms:
Dept. of the Treasury, Internal Revenue Service, Austin, TX 73301-0015
For 1040 EZ forms:
Dept. of the Treasury, Internal Revenue Service, Austin, TX 73301-0014

* AR residents who are enclosing tax payment by check or money order to the IRS should send completed tax packet to the following address:

For 1040, 1040 A and 1040 EZ forms:
Internal Revenue Service, PO Box 802501, Cincinnati, OH 45280-2501

* AR residents who are not enclosing tax payment should send completed tax packet to the following address:

For 1040 forms:
Dept. of the Treasury, Internal Revenue Service, Fresno, CA 93888-0002
For 1040 A forms:
Dept. of the Treasury, Internal Revenue Service, Fresno, CA 93888-0015
For 1040 EZ forms:
Dept. of the Treasury, Internal Revenue Service, Fresno, CA 93888-0014

Other federal income tax questions? 

Call the IRS at 1-800-829-1040.  You can also contact the AARP at http://www.aarp.org/money/taxaide/taxcounseling/ask_tax_question.html for email responses to tax questions.

For Information on filing Tennessee Income Taxes and forms go to:

http://www.tennessee.gov/revenue/forms/indinc/index.htm .

 For information on filing Mississippi Income Taxes and forms go to:

http://www.dor.ms.gov/taxareas/individ/main.htm .

 For information on filing Arkansas Income Taxes and forms, go to:

http://www.dfa.arkansas.gov/offices/incomeTax/individual/Pages/default.aspx